Frequently Asked Questions
Frequently asked questions
If canceled more than 60 days before check-in, a 100% refund minus credit card processing fees is provided. For cancellations between 30 to 60 days before check-in, deposits are non-refundable, but the stay may be rescheduled within 12 months, subject to availability and prevailing rates. Cancellations less than 30 days before check-in receive no refund unless force majeure applies.
Force majeure includes events like border closures, legal travel prohibitions, or significant property damage due to natural disasters. In such cases, cancellations made 15 to 30 days before arrival receive a full refund, while those made 14 days or less before arrival receive a 50% refund, with the remaining funds applicable to a future stay within 12 months. For more details, please email us at ingridgoyette@gmail.com.
Anguilla offers a wide range of water sports, including snorkeling, paddleboarding, and kayaking. We can arrange rentals and excursions through our concierge. Additionally, guests can enjoy on-site equipment such as kayaks and paddleboards provided by the property. For more information, please email us at ingridgoyette@gmail.com.
Sandcastle Villa: • Accommodates up to 12 guests • 5 sumptuous bedrooms (sleeps 10 adults + 2 children) • Includes a Master Suite, Junior Master Suite, double king bed suite, and two ground floor guest bedrooms • Additional Kids Lounge with twin beds for 2 children Sandcastle Beach House: • Accommodates up to 8 guests • 4 bedrooms (all with king beds) • Includes a 500 sq.ft. studio bedroom with en-suite bathroom and outdoor shower Sandcastle Estate (Villa and Beach House combined): • Accommodates up to 20 guests • 9 opulent bedrooms in total • 12 well-appointed bathrooms
VILLA Amenities & Services:
Private "zen den" directly on the beach
Terrace with vibrant gardens
Swimming pool and jacuzzi
BBQ and bar area
Fire pit
Fully equipped on-site gym
Children's playground
Baby grand piano
High-speed fiber WiFi
Kayaks and paddleboards, Snorkel gear
Dedicated staff with over 12 years of experience
Daily housekeeping and personal laundry service
Turn-down service
House man for beach setup and errands
24/7 concierge service
Optional private chef services
Pre-arrival grocery shopping
BEACH HOUSE Amenities and Services:
Private oceanfront pool and Jacuzzi
Direct access to sandy beach
Beach Firepit
Beach deck and lounge area for ultimate relaxation
Private beach volleyball court, dart board, etc..
Kayaks, paddleboards, snorkeling gear, and kids' beach toys provided
High-speed fiber WiFi & Xbox
Air conditioning throughout
Dedicated staff with over 12 years of experience
Daily housekeeping and personal laundry service
Turn-down service
House man for beach setup and errands
24/7 concierge service
Optional private chef services
Pre-arrival grocery shopping
